Spotify, like pretty much every other digital platform, has been grappling with a torrent of low-quality AI-generated content flooding its streaming service.
The deluge has resulted in cheap-and-fast AI-generated music infiltrating algorithmic playlists and even charting. The slop has led to artists — including dead musicians — being impersonated by AI-powered squatters.
“The low-effort content you see where it’s mass-produced, it’s mass uploaded, it’s AI slop… we’ve removed over 75 million spammy tracks in the last year,” Spotify executive Sam Duboff recently told the Australian Financial Review, adding that AI has “taken existing spam tactics and taken them to a new level.”
Yet, as Spotify fights to keep its platform from being strangled by AI slop, it’s also moved to incorporate multiple AI features, like AI playlists and Spotify’s AI “DJ,” into its platform. And this week, one of Spotify’s AI features made for a frustrating situation for a top artist.
In February, Spotify launched a feature called “About the Song,” an AI-powered summary feature designed to draw on “third-party sources to surface interesting details and behind-the-scenes moments” about a given song and the artists behind it. In its announcement, the company described the feature, which is still in beta, as a way to bring “stories and context directly into your listening experience.”
But it shouldn’t come as a surprise that artists aren’t happy with having their life’s work woefully misrepresented by ill-informed AI.
On Thursday, the singer Ella “Lorde” O’Connor took to Instagram to share a screenshot of the “About the Song” summary of one of her songs. In the screenshot, the AI feature can be seen declaring that “on her Ultrasound World Tour, Lorde turns Current Affairs,” a song off of O’Connor’s most recent album, “into a full-on performance piece, stripping down to underwear while a dancer pours water over her stomach so the song plays out like the shower scene she talks about on stage.” According to a blurb at the bottom of the summary, it drew information from the Australian outlet The Music, which reviewed O’Connor’s tour.
But according to O’Connor’s Instagram story, this isn’t true — that performance happens in her show, but in a different song. There was an inaccuracy in The Music’s review, and that made its way into Spotify’s AI summary.
“Not only is this inaccurate (not the song I did that in),” O’Connor wrote in the caption of the Instagram story, “but reducing a song to an AI-generated meaning right at the source feels like it limits free interpretation [in my opinion]. At least make it possible for artists to opt out please.”
“I’m gonna go out on a limb,” the musician added, “and say we don’t want this.”
In a statement, Spotify told Rolling Stone that “we built ‘About the Song’ because fans want to dig into the stories behind the music. It’s still in beta.”
“The info comes from articles across the internet, and when something’s off, we move fast to fix it, like we did here,” the streamer added. “Getting it right matters to us.”
It’s the latest example of a digital platform attempting to walk the careful line between fighting off low-quality AI material and incorporating AI into its platform where it can. But judging by its latest stumbles, Spotify is seriously struggling to find that line.
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